Terms of service
Terms and conditions
The terms on which Taste The Night plans and runs an event, and on which this website may be used. They are written to be read before you sign anything, not afterwards.
Last updated: 13 October 2026. This document is an informational template prepared for Taste The Night and should be reviewed by a lawyer qualified in New Zealand before it is relied on.
Sections
Who we are and what these terms cover
The service provider is Taste The Night, 44 Richard Street, Riverton South, Riverton/Aparima 9822, New Zealand, trading as Taste The Night at tastethenight.com (“we”, “us”).
These terms cover the use of this website, the sending of an enquiry, and the organisation of an event by us for a client (“you”). Where we sign a separate written agreement with you, that agreement prevails over anything written here.
Definitions
- Event — the single occasion we organise for you, on an agreed date and at an agreed venue.
- Programme — the sequence of activities during the event, excluding bump-in and bump-out.
- Format — one of the packages described in our catalogue, with its listed crew, equipment, guest limit and programme length.
- Enquiry — a message sent through the form or by email or phone, asking about availability or a price.
- Quote — our written offer, showing one final total for a described package.
- Chip — a scoring prop used in casino-style activities. It carries no denomination and no value of any kind.
- Venue — the premises you book for the event, together with their operator and rules.
The nature of the service
We provide entertainment services at a venue chosen by the client. Casino-style activities are themed entertainment, run by host-dealers who teach and host the activity.
The service is not gambling within the meaning of the Gambling Act 2003. Chips are props: they are not sold, cannot be bought or topped up, and are not exchanged for money, goods, vouchers or any other thing of value. No stake is placed by any participant, and the result of an activity gives no participant any benefit of a material kind. There is no online play and no remote participation. Vintage mechanical cabinets used as scenography are display props with their coin mechanisms removed and sealed; they accept nothing and pay out nothing.
Participation in any activity is voluntary. Casino-style programmes are for guests aged 20+ and over. We may ask a guest to confirm their age and may decline participation where it is not confirmed.
What you pay for is the organisation of an event: crew, equipment, planning and coordination.
Using this website and the form
The content of this site is ours and is provided for information. Prices shown are indicative planning figures, not an offer capable of acceptance; the binding figure is the total in your written quote.
When you use the enquiry form you agree to give accurate information, to send only information you are entitled to send, and not to attempt to interfere with the site or its security. We may decline or ignore an enquiry that is automated, abusive or plainly fictitious.
Enquiry, quote and agreement
- An enquiry does not reserve a date. Nor does a quote. Dates stay open to others until an agreement exists.
- We answer an enquiry with availability and, where you want one, a written quote showing one final total and everything the package contains.
- An agreement comes into existence when both parties confirm the quote in writing — by signature or by an unambiguous email — and the deposit is paid.
- From that point the date is held for you, and the described package is what we are obliged to deliver.
Prices and payment
Prices on this site are indicative: a from figure with a planning range. Each is for the whole event and is never multiplied by the number of guests. Every figure includes GST.
Included in the price: the programme, crew and equipment listed with the format; planning, the written timing plan and one coordinator on site; transport anywhere in New Zealand, bump-in and bump-out; all taxes due, GST included in every figure shown.
Not included, and arranged by you: the venue itself, with its furniture, power and bathrooms; catering, bar service and drinks of any kind; accommodation and travel for your guests; gifts for guests and a stills or video photographer.
Payment: a deposit of 20-40% of the total once the agreement is signed, the balance 5 to 10 days before the event. Invoices are payable by bank transfer to the account shown on the invoice. A smaller guest count does not reduce the price of a package, because the crew, equipment and planning that go into it do not change.
Changes you request after the agreement — more crew, more hours, extra equipment, a different venue — are priced in writing before they are carried out.
Preparing and running the event
Setup windows: bump-in up to 3 hours before doors, bump-out 1 to 2 hours after the finish. None of that time is part of the programme hours.
You are responsible for the venue and for making sure that, by the time our bump-in window opens, it provides:
- the floor area, headroom and layout stated for the chosen format;
- working power circuits of the stated rating, and lawful access for loading;
- furniture, seating and bathrooms for your guests;
- any permission the venue requires for hanging, free-standing elements, haze, noise levels and the finish time.
If the venue turns out not to meet what was agreed and the programme cannot run as described, we will do what can reasonably be done on the day, but we are not liable for the parts that become impossible, and the price does not change.
Our coordinator may stop an activity where safety, the venue’s rules or the behaviour of participants requires it.
Postponement and cancellation
- Postponement is possible where we have crew and equipment free on the new date. The deposit transfers to it. If the new date falls in a different season or needs different logistics, the total may be re-quoted before the change is confirmed.
- Cancellation by you more than 30 days before the date: the deposit is retained to cover planning and commitments already made. Within 30 days: the deposit is retained and we may invoice costs already irrevocably incurred, evidenced on request.
- Cancellation by us, for anything other than an event beyond our control: any payment you have made is refunded in full.
- Events beyond reasonable control are dealt with in the clause on force majeure below.
Consumer rights
Where you engage us as a consumer, the Consumer Guarantees Act 1993 and the Fair Trading Act 1986 apply, and nothing in these terms limits or excludes rights you have under them. We must provide the service with reasonable care and skill and as described, and if we fail to, you have remedies that these terms cannot take away.
Where you engage us in trade, for business purposes, the parties agree that the Consumer Guarantees Act 1993 does not apply to the extent the Act permits that agreement.
New Zealand law does not give a general cooling-off right for a service booked for a specific date in the way that European distance-selling rules do. Postponement and cancellation are therefore governed by the clause above, which is the practical equivalent and is written to be fair to both sides.
Complaints
Send a complaint to [email protected] or to our postal address, describing what went wrong and what you would like done about it. We acknowledge within 5 working days and give a substantive answer within 20 working days, telling you sooner if something will take longer and why.
If we cannot agree, a dispute can be taken to mediation or to the Disputes Tribunal or the courts of New Zealand, as the law allows. Nothing here prevents you going to a regulator.
Liability and force majeure
We are liable for loss caused by our failure to provide the service with reasonable care and skill. Subject to the consumer rights clause above, our total liability in connection with an event is limited to the amount you have paid us for that event, and we are not liable for indirect or consequential loss such as lost profit or lost opportunity.
Neither party is liable for a failure caused by something beyond its reasonable control — including severe weather, earthquake, fire, flood, power failure at the venue, a public health order, a transport failure or an act of a public authority. Where such an event prevents an event going ahead, we will first look for a new date; if that is impossible, payments are settled against costs actually and irrevocably incurred, evidenced on request.
Final provisions
These terms are governed by the law of New Zealand, and the courts of New Zealand have jurisdiction.
If any provision is found unenforceable, the rest continues to apply. We may update these terms for future enquiries and agreements; the version that governs your event is the one in force when your agreement was made. This version takes effect on 13 October 2026.
Related reading: our responsible entertainment rules, the privacy policy and the price page.
Contact
Taste The Night, 44 Richard Street, Riverton South, Riverton/Aparima 9822, New Zealand.
Email [email protected], phone +64 3234 81 33, website tastethenight.com.